Delivery method: Chronopost, UPS or TNT (home/work, post office, point relais).

Cost: 6€ to 24€ (depending on item size).

Delivery time: 1 to 3 working days after dispatch.

Tracking: Once your order has been dispatched, we'll send you an e-mail with your tracking number.

Please note: Orders placed at weekends are dispatched on the following Monday.

Cost: 9€ to 24€ (depending on item size)

Delivery time: 2 to 5 working days after dispatch.

Tracking: Once your order has been shipped, we'll send you an e-mail with your tracking number.

Please note: Orders placed at weekends are dispatched on the following Monday.

Once your order has been shipped, an e-mail will be sent to you with your tracking number.

You can also find your tracking number in the "My orders" section of your customer area.

If you do not think you will be able to be present at the time of delivery and the parcel does not fit in the letterbox, the letter carrier will leave a delivery notice so that you can collect your parcel from your nearest post office.

Please note: Make sure you bring the delivery notice and proof of identity to the post office to collect your parcel.

Contact us at info@harmonie.design to request a new shipment (specifying the delivery address: home or work) or a refund.

To request an address change, please write to us as soon as possible at info@harmonie.design.

We work on a just-in-time basis in order to deliver as quickly as possible. Unfortunately, it is not possible to choose the delivery date of your order.

We don't do gift wrapping at the moment; we're working on the best option to offer you beautiful, eco-responsible packaging.

You can pay for your order by Visa, Mastercard and American Express (via our service provider Stripe) and also by Paypal.

Transactions are encrypted and secured according to today's highest security standards (SSL certificate for data encryption).
Our entire site uses the HTTPS protocol.
No banking data is stored on our servers. All banking information is managed by our service providers Stripe and Paypal.

If it still doesn't work, please clear your browser's cache and cookies (Chrome/Safari/Firefox), then try again after refreshing the page.

If the product does not suit you, you have 14 days from receipt of your order to return your item.

You may return the item for any reason in new and unused condition, free of charge within 14 days. A prepaid shipping label will be provided.

Make your return or exchange request on https://www.harmonie.design/pages/contact

Returned items must be in their original condition with all labels / instructions / accessories / packaging.

They must be returned within 14 days of receipt and be accompanied by their return slip

Most refunds are issued within 5 to 7 working days of receipt and processing of your package. Please note that some banks may take up to 7 working days for the refund to appear on your statement.

Log on to https://www.harmonie.design/pages/contact to explain your situation and receive an immediate solution tailored to your needs.

Log on to https://www.harmonie.design/pages/contact to explain your situation and receive an immediate solution tailored to your needs.